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FAQ

You might have lots of questions to ask us as many of our potential customers did. Find below answers to their queries. Do feel free to Contact us if you have any further questions.

Who We Are

3 Questions

Asset-Eyes is a specialized engineering services partner that delivers integrated mechanical, electrical, and automation design solutions for equipment manufacturers. Unlike generalist firms that handle one discipline at a time, we provide complete design packages where mechanical layouts, electrical systems, and control logic work together seamlessly from day one. This integrated approach eliminates the costly coordination gaps and rework cycles that plague projects using multiple independent vendors, helping equipment manufacturers and industrial OEMs bring products to market faster and with fewer integration issues.

A CAD/drafting vendor executes exactly what you send them. Asset-Eyes engineers understand the mechanical, electrical, and thermal principles behind your product - so we catch design issues, suggest improvements, and take real ownership of outcomes, delivering engineering judgment alongside precise documentation, not just drawings.

We serve manufacturers building physical products - industrial machinery, commercial equipment, control systems, and more. Wherever mechanical, electrical, or automation design work is needed to bring a product to life, we bring the engineering depth to support it, regardless of industry label.

What We Do

4 Questions

We deliver comprehensive mechanical design packages including 3D solid models for design validation and manufacturing, 2D fabrication drawings with complete dimensioning and tolerancing, general arrangement layouts showing system integration, detailed assembly drawings with exploded views and part relationships, sheet metal flat patterns ready for cutting and forming, and bills of materials with manufacturer part numbers and specifications. Every deliverable is optimized for your specific manufacturing processes, whether that's CNC machining, sheet metal fabrication, welding, or assembly operations.

Our electrical services span complete power and control system design including single-line diagrams showing power distribution architecture, detailed wiring schematics with wire numbers and connection points, control panel layouts optimized for thermal management and serviceability, load calculations and conductor sizing for code compliance, motor control circuits with proper protection and starting methods, and comprehensive bills of material with UL-listed components. We design for multiple global markets, accommodating different voltage standards, safety requirements, and certification needs that manufacturers face.

We provide complete control system documentation that makes implementation and troubleshooting straightforward, including I/O listings that map all sensors, actuators, and control points, control logic diagrams showing system operation and safety interlocks, sequence of operations documentation for commissioning teams, control panel drawings with PLC and terminal layouts, HMI screen designs for operator interface and system monitoring, and alarm and diagnostic features that simplify field service. Our control designs consider not just functionality but also commissioning ease and long-term maintainability.

Yes - for example, we've engineered complete industrial refrigeration systems (ammonia and CO2) for ice rinks, data centers, warehouses, and supermarkets, designed control panels for water cooling systems, and developed 3D piping layouts for manufacturing plant cooling systems - full concept-to-manufacturable design, not just isolated drawings.

Digital Engineering & New Tech

3 Questions

We turn your existing 3D CAD models into interactive AR/VR experiences - no separate modeling needed. Walk through equipment at full scale, check clearances, spot design issues early, and get stakeholder sign-off faster, all before anything is physically built.

We help connect your equipment to the digital world - from sensor placement and control system integration to remote diagnostics and predictive maintenance. Whether it's a new product or retrofitting existing equipment, we design the mechanical and electrical foundation your IIoT strategy runs on.

Yes - we design digital twin frameworks that mirror your equipment's real-world performance, using actual operational data. This supports remote monitoring, predictive analytics, and design validation, helping you catch issues and improve future designs based on how equipment performs in the field.

How We Work With You

3 Questions

Yes - we build a team that works exclusively on your projects, not shared from a general pool. It operates from dedicated workspace with isolated IT infrastructure, follows your standards and workflows, and functions as an extension of your engineering department - without the overhead of hiring and managing extra headcount. Your team develops deep familiarity with your products while maintaining strict IP security.

Absolutely, and we recommend it. A trial project could be redesigning one assembly, documenting a control panel, or developing automation logic for a specific sequence. It lets you see our work firsthand, confirm we understand your standards, and build confidence before any larger commitment — most long-term relationships start this way.

Our engagement models accommodate workload variability. For clients with steady demand, we size dedicated teams to your baseline needs. For variable workloads, we create core dedicated teams supplemented by flex capacity during peak periods. Some clients maintain smaller dedicated teams for ongoing work and project coordination while we scale up for major development efforts. We work with you to balance dedicated capacity for consistency with flexibility for cost efficiency, ensuring you have enough dedicated presence to maintain institutional knowledge regardless of workload fluctuations.

Quality & Data Protection

3 Questions

Quality is built into our process through multiple checkpoints. Every deliverable follows a structured review sequence: the creating engineer performs self-check against requirements and standards, a peer engineer reviews for technical accuracy and completeness, the technical lead conducts final quality review before release, and specific verification checks confirm dimensional accuracy, material specifications, standard compliance, and drawing conventions. We maintain detailed checklists for each deliverable type and conduct periodic design audits to identify any systematic issues or training needs. This multi-layer approach catches errors before they reach you while continuously improving our capabilities.

IP protection is fundamental to our business model and client relationships. Our dedicated infrastructure approach provides comprehensive security through physically isolated workspaces and networks for each client, strict access controls limiting information visibility to authorized team members only, comprehensive non-disclosure agreements with all personnel, secure file transfer and storage systems with encryption and backup protocols, and clear policies prohibiting use of your information for any other purpose. We understand that your designs represent significant competitive advantage and investment-many clients choose Asset-Eyes specifically because our dedicated model provides stronger IP protection than shared resource approaches.

Yes, and we strongly prefer to do so. Working within your established standards ensures seamless integration with your existing documentation and workflows. During engagement setup, we review your CAD standards and layer structures, drawing templates and title block formats, dimensioning and tolerancing practices, material specifications and finish callouts, part numbering conventions and revision control systems, and quality procedures and approval processes. We configure our systems to match your requirements and train our teams on your specific practices, ensuring our deliverables feel like natural extensions of your internal work.

Pricing & Getting Started

3 Questions

Pricing depends on the scope and complexity of work, required skill mix across mechanical-electrical-automation disciplines, engagement model (dedicated team versus project-based), volume and duration of ongoing work, and any specialized software or capabilities required. For dedicated teams, we typically structure monthly retainers based on team size and composition, providing predictable costs and guaranteed capacity. For project work, we offer fixed-price quotes for defined deliverables or time-and-materials for exploratory work. We provide customized proposals after understanding your specific requirements and can work within various budget frameworks.

Project timelines vary significantly based on complexity and scope. Simple component drawings might be completed in days, while complete equipment design packages could take months. For initial inquiries, we respond within 48-72 hours with preliminary information and next steps. Proof-of-concept projects typically run 2-4 weeks depending on scope. Dedicated team ramp-up requires 45-90 days as discussed earlier, after which ongoing work proceeds according to mutually agreed schedules. During project planning, we work with you to understand timeline requirements and structure delivery to meet critical milestones.

The easiest approach is to contact us with a brief description of your needs-whether that's a fully defined project or just a general sense that you need engineering support. Initial conversations are exploratory and consultative with no obligation. We want to understand your challenges and determine mutual fit before proposing anything. Many successful engagements begin with simple questions like "We're struggling with coordinating mechanical and electrical design-can you help?" From there, we discuss your situation, explain how we might address it, and determine together whether a proof-of-concept or direct engagement makes sense. Whether you have specific requirements or need help defining the scope, we're happy to provide perspective on options and approaches.

Let's Talk About Your Engineering Needs

Tell us where your team needs more capacity. We'll show you how our engineers can help.

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